Deciding when to hire a virtual assistant (VA) can be a turning point in your business. A VA can help streamline operations, handle repetitive tasks, and free up your time for more high-impact activities. But is it the right time to bring one on board? 

Here’s a guide to help you determine whether hiring a VA makes sense for your agency with tips from our white label digital marketing team. 

Where is Your Agency in Terms of Growth Phases?

Every agency goes through specific growth stages. In the early days, you may have been able to juggle everything yourself – from client communication and strategy to admin work. But as your agency scales, it becomes essential to identify tasks that can be delegated.

• Startup Phase: In this phase, you’re likely focusing on building a client base and refining services. This is usually a time when every penny counts, so a VA might feel like a stretch financially.
• Growth Phase: Here, business is picking up, and processes are starting to get established. You may feel stretched thin, trying to juggle a mix of creative and operational tasks. This is often the best time to start looking into a VA.
• Expansion Phase: At this stage, your agency is in full swing, and the client load is growing steadily. You need time to focus on high-level strategy, making a VA invaluable for handling day-to-day tasks that don’t require your direct involvement.

Determining which phase you’re in will give you a clearer picture of whether a VA could help maximise your productivity.

Are You Overwhelmed?

Feeling overwhelmed is a common experience for agency owners, especially as the business starts to grow. However, consistent burnout or stress over routine tasks can signal that it’s time to get help.

Can You Afford a VA?

VAs typically charge hourly, by task, or on a retainer basis. Depending on the workload, you could be looking at an average monthly cost, which should be considered in your budgeting.

If your agency has a steady income stream that covers your baseline expenses, adding a VA might be feasible. You can also weigh the cost of hiring a VA against the value of tasks you could focus on in their absence. If delegating allows you to take on additional clients or create new revenue streams, a VA may quickly pay for themselves.

If you’re ready to hire a virtual assistant, let us help you. You can also offer white label virtual assistant placement services to your clients to supplement your agency’s income. We can also help you with a wide range of white label digital marketing services.